FAQs


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Selling
How do I list an item I want to sell? Top

1. you must be a registered user and logged in

2. select the sell an item button on the home page

3. choose the category of the item you are going to sell ex. books,clothing, etc.

4. select type of category

5. enter the item title and item subtitle (if desired) and as much information you may have on that item and pictures if you have any. select the item quantity, set the auction starting price and the required and or desired settings for your auction, and your shipping fees and any and all terms or agreements with the listed item

6. if your item is listed the way you like it, select the submit auction button and you will see the auction preview window, this is where you can see how your auction will look like and you are able to make changes at this time please look over all of your posting and make any necessary changes before continuing

7. select the confirm auction button

8. check your email that is registered with your Ekyme Auctions account for the confirmation email

9. congratulations your item is now posted good luck!!

How can I tell if a item was paid for? Top

1. Must be logged in.

2. At the top of the Ekyme Auctions page click My Account

3. Than click on WINNING DETAILS

4. You can find the Payment Status on the right side of the auction info.

5. If the item was not paid the status will display ( Waiting for Payment or Set as Paid )

6. If the item was paid then the status will change to Paid.

Auction picture - How to create a thumnail Top

1. click on Choose file button (pick your image you want)
2. Click on Upload file button.
** If the image is the first picture that was uploaded it will be displayed with a Save and Back buttons. If you choose the Save button the image will be displayed as the default image. If you choose the Back button the image will not be used as the default image
**Repeat steps 1. and 2. for each picture you want to upload.
3.Make sure the default has been checked.)

Are there fees for selling? Top

Yes

There are fees associated with listing, Categories, Final sale value and other features you might select during listing an item.

Visit https://ekyme.com/fees.php for seller fees breakdown

What are the terms and policies for selling? Top

Seller terms and policy can be access by clicking each respectively

What item(s) can I sell on Ekyme? Top

All item(s) can be sold on Ekyme except the followings: Drugs, Firearms, Alcohol, Pirated Digital products such as software, songs and videos.

Digital items

  • ebooks or PDF files

  • Items for online games

  • Any item where the order is fulfilled electronically

  • Any item that contains a computer virus

Cigarettes, tobacco, or nicotine products and any devices used for consumption of these products

  • E-cigarettes, e-hookahs, or other vaporizing instruments

  • Vaporizing liquid

  • Tobacco pipes, glass pipes, or water pipes

  • Items sold or marketed for use with any of the above

Weapons

  • Firearms

  • Switch blades, butterfly knives, daggers, or knives with blades over 3"

  • Concealed weapons

  • Pepper spray

  • Stun guns or tasers

  • Airsoft or BB guns

  • Ammunition

  • Explosives or military ordinance

  • Firearm parts

  • Items restricted by local or state laws

Explicit items

Sex toys

Animals

Human body parts, organs, cells, blood, and similar objects

Listings with ONLY stock photos

All edible or ingestible products, which include:

  • Alcohol
  • Food/Drinks
  • Candies
  • Baby/Infant Formula

 

Expired items

Supplements

Medicines

Items that are a safety hazard

Items that violate public policy

Products that require legal approval or licenses to be sold

Items you do not currently have that are on order

Items that are made or customized to order

 

Items that may be used to falsely authenticate counterfeit items

  • Authenticity cards

  • Empty boxes

  • Dustbags

Stolen goods

  • If a purchased item was stolen, a demand for return may be received from the victim or another party, and the item may be confiscated according to the regulations of the Code of Criminal Procedure (Act no. 131 of 1948).

Illegal Items

 

Used cosmetics

  • Makeup

  • All used brushes or other cosmetic applicators

  • Any "swatched" cosmetics

  • Any cosmetics sold in non-original containers

  • Perfume

  • Soap

  • Shampoo

  • Conditioner

  • Lotion

  • Other similar products

Homemade cosmetics

  • Makeup

  • Perfume

  • Shampoo

  • Conditioner

  • Lotion

  • Other similar products

Modified, jailbroken, or locked devices

  • Locked devices include: screen locked, iCloud locked, blacklisted phones

  • Devices that cannot have ownership transferred or be resold due to a contract

  • R-SIM cards and other devices for unlocking phones

Can I sell to a specified buyer without auctioning? Top

Yes, the item must be listed with the “Buy Now” option for the buyer to complete the transaction.

Can I invite participants to my auctions? Top

Yes, you can invite participants via social medias. Links are present in all listed items

How will the item leave me? Top

The sellers must ship item within 48 hours of cleared payment and provide tracking number for every item shipped

All selling charges (Fees involved)? Top

There are fees associated with selling on Q-Dealit. Please CLICK HERE to see fee breakdown

How do I cancel or remove an auction? Top

Login into your account and goto “Active Auction”. From the list, selected the check box for “delete” then click “Process Selected Auction” button at the  bottom of the page

How do I make sure an item sells for a certain amount? Top

To ensure your item sells at a certain amount, you must use the “Buy Now” option to list that item then set the price you wish to have it sold.

Can I add more items when an auction is running for my item? Top

At the moment, there are no limitations to how many items you can have running. In fact, the more you have listed, the better chance you have making sales.

How can I close bidding on an item before the auction ends? Top

Login into your account and go to “Active Auction”. From the list, selected the check box for “Close Now!” then click “Process Selected Auction” button at the  bottom of the page. 

Maximum number of people that can participate in my auction? Top

There are no limitations to many people that can participate

How do I know if a buyer had won an auction? Top

You will get an email notification once a buyer wins an item

Can I trust buyers? Top

Yes, you can trust a buyer. We  have implemented a system that allows sellers to report non-paying buyer and buyers with two strikes will be suspended from using our services