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  • General FAQs
  • Buyer FAQs
  • Seller's FAQs

Seller's FAQs

  • How Do I sell on Ekyme?

    This is by approval upon request. Seller can buy and sell. The selling privilege is in direct proportion to that of buyer. In other words, this is for people that want to sell every now and then. They sell an average of 10-20 items 

  • What are the terms and policies for selling?

    Seller terms and policy can be access by clicking each respectively

  • Can I invite participants to my auctions?

    Yes, you can invite participants via social medias. Links are present in all listed items

  • When will the item be shipped to me?

    The seller must ship item within 48 hours of cleared payment and provide tracking number for every item shipped

  • How do I cancel or remove an auction?

    Login into your account and go to “Active Auction”. From the list, selected the check box for “delete” then click “Process Selected Auction” button at the bottom of the page

  • How do I make sure an item sells for a certain amount?

    To ensure your item sells at a certain amount, you must use the “Buy Now” option to list that item then set the price you wish to have it sold.

  • Can I add more items when an auction is running for my item?

    At the moment, there are no limitations to how many items you can have running. In fact, the more you have listed, the better chance you have selling.

  • How can I close bidding on an item before the auction ends?

    Login into your account and go to “Active Auction”. From the list, selected the check box for “Close Now!” then click “Process Selected Auction” button at the bottom of the page.

  • Maximum number of people that can participate in my auction?

    There are no limitations to many people that can participate

  • How do I know if a buyer had won an auction?

    You will get an email notification once a buyer wins an item

  • Can I trust buyers?

    Yes, you can trust a buyer. We have implemented a system that allows sellers to report non-paying buyer and buyers with two strikes will be suspended from using our services

  • What item(s) can I sell on Ekyme?

    All item(s) can be sold on Ekyme except the followings: Drugs, Firearms, Alcohol, Pirated Digital products such as software, songs and videos.

    Digital items

    ·         ebooks or PDF files

    ·         Items for online games

    ·         Any item where the order is fulfilled electronically

    ·         Any item that contains a computer virus

    Cigarettes, tobacco, or nicotine products and any devices used for consumption of these products

    ·         E-cigarettes, e-hookahs, or other vaporizing instruments

    ·         Vaporizing liquid

    ·         Tobacco pipes, glass pipes, or water pipes

    ·         Items sold or marketed for use with any of the above

    Weapons

    ·         Firearms

    ·         Switchblades, butterfly knives, daggers, or knives with blades over 3"

    ·         Concealed weapons

    ·         Pepper spray

    ·         Stun guns or tasers

    ·         Airsoft or BB guns

    ·         Ammunition

    ·         Explosives or military ordinance

    ·         Firearm parts

    ·         Items restricted by local or state laws

    Explicit items

    Sex toys

    Animals

    Human body parts, organs, cells, blood, and similar objects

    Listings with ONLY stock photos

    All edible or ingestible products, which include:

    ·         Alcohol

    ·         Food/Drinks

    ·         Candies

    ·         Baby/Infant Formula

     

    Expired items

    Supplements

    Medicines

    Items that are a safety hazard

    Items that violate public policy

    Products that require legal approval or licenses to be sold

    Items you do not currently have that are on order

    Items that are made or customized to order

     

    Items that may be used to falsely authenticate counterfeit items

    ·         Authenticity cards

    ·         Empty boxes

    ·         Dustbags

    Stolen goods

    ·         If a purchased item was stolen, a demand for return may be received from the victim or another party, and the item may be confiscated according to the regulations of the Code of Criminal Procedure (Act no. 131 of 1948).

    Illegal Items

     

    Used cosmetics

    ·         Makeup

    ·         All used brushes or other cosmetic applicators

    ·         Any "swatched" cosmetics

    ·         Any cosmetics sold in non-original containers

    ·         Perfume

    ·         Soap

    ·         Shampoo

    ·         Conditioner

    ·         Lotion

    ·         Other similar products

    Homemade cosmetics

    ·         Makeup

    ·         Perfume

    ·         Shampoo

    ·         Conditioner

    ·         Lotion

    ·         Other similar products

    Modified, jailbroken, or locked devices

    ·         Locked devices include: screen locked, iCloud locked, blacklisted phones

    ·         Devices that cannot have ownership transferred or be resold due to a contract

    -         R-SIM cards and other devices for unlocking phones

  • Can I sell to a specified buyer without auctioning?

    Yes, the item must be listed with the “Buy Now” option for the buyer to complete the transaction.

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